AWS Managed Services Partner
Peax Cloud provides comprehensive, engineering-led managed services for AWS environments, helping organizations operate their cloud infrastructure securely, reliably, and efficiently. Our managed services provide continuous operational oversight across infrastructure, applications, security, performance, and cost, enabling customers to focus on their business while Peax Cloud takes responsibility for the day-to-day management and ongoing optimization of their AWS environment.
Our approach combines 24/7 monitoring and operational support with proactive security, cost optimization, performance management, automation, and continuous improvement. Customers benefit from a single point of accountability and access to experienced AWS expertise throughout their cloud environment’s lifecycle.
Our managed services include:
- 24/7 Monitoring and Operational Support – Continuous monitoring of AWS resources and services, with defined processes to detect, triage, and resolve operational issues and incidents.
- Incident and Problem Management – Investigate and resolve service incidents, perform root cause analysis, and implement corrective actions to prevent recurring issues.
- Security Management – Continuously monitor security-related events, identify risks and misconfigurations, and implement security controls and remediation activities.
- Infrastructure Management – Ongoing management of AWS infrastructure, including compute, storage, networking, databases, and other customer workloads and services.
- Performance and Availability Management – Monitor resource performance and service health, identify capacity or performance issues, and implement changes to maintain service availability and performance.
- Cost Management and Optimization – Regularly review AWS usage and costs, identify optimization opportunities, and implement or recommend actions to improve cost efficiency.
- Backup and Disaster Recovery Management – Manage and monitor backup processes and recovery capabilities to support customer-defined availability and recovery requirements.
- Change and Configuration Management – Controlled implementation of infrastructure and configuration changes, with appropriate review, documentation, and validation.
- Automation and Continuous Improvement – Automating recurring operational activities and implementing improvements that increase reliability, operational efficiency, and consistency.
- AWS Technical Expertise – Access to experienced AWS professionals who provide ongoing technical guidance, troubleshoot complex issues, and support the evolution of the customer’s AWS environment.
